OUR COMMITMENT TO RESPONSIBLE GAMING
You must be at least 21 to wager on the Wagr, Inc app. Wagr takes its age-verification
responsibilities very seriously and has partnered with an identification verification
company to carry out age verification on ALL players at the time of and in order for a
wagering account to be established. Underage gambling is a criminal offense. Anyone
under the age of 21 years old found to be using Wagr’s services, along with anyone who
facilitates someone under the age of 21 years old in using Wagr’s services will be
reported to the appropriate law enforcement agency and will be prohibited from using
Wagr’s services from that point in time and in the future.
Wagr’s mission is to provide a fun, intuitive, and social sports betting experience that
protects the safety and well-being of our users. While the majority of players have fun
and place wagers responsibly, Wagr recognizes that wagering by some players may
have negative effects on various aspects of their lives.
To assist our players, Wagr offers the responsible gaming resources identified below.
Also as set forth below, Wagr allows players the ability to set limits on their wagering,
provides for the ability of players to have a cooling-off period, and provides a method
to allow players to self-exclude from wagering on our platform.
- Tennessee REDLINE.
When gambling is no longer a form of entertainment, seeking help that is
confidential is only a call or text away. The Tennessee REDLINE is a toll-free information
and referral line coordinated by the Tennessee Association of Alcohol, Drug & Other
Addiction Services (TAADAS) and funded by the Tennessee Department of Mental
Health Substance Abuse Services. The Tennessee REDLINE provides addiction
information and referrals to all citizens of Tennessee at their own request. The
Tennessee REDLINE is not only for those that may have a gambling problem, but for
family and friends that want to help. Call or text the Tennessee REDLINE at
(1-800-889-9789) or visit the Associate of Alcohol, Drug, & Other Addiction Services at
taadas.org.
- In addition to the Tennessee REDLINE, Wagr wants you to know there are other
avenues for addiction help for you, your family, and your friends to utilize. The Council
on Compulsive Gambling is a private non-profit organization providing information,
education, and referral services for those affected by a gambling addiction. The
Council’s mission is to educate the public to the fact that gambling is a treatable illness.
The Council’s 1-800-GAMBLER® Helpline and website www.800gambler.org have been
resources for gamblers and those recovering from gambling, as well as their family and
friends. The 1-800-GAMBLER® helpline is free and confidential, and it is available 24
hours a day throughout most of the United States. For additional resources, please click
here.
Lastly, if you or someone you know has a gambling problem and wants help, you can
also call the National Helpline for Problem Gambling: 1-800-522-4700.
- You can also visit: https://gam-anon.org/ and/or the National Council on
Problem Gambling at https://www.ncpgambling.org/programs-resources/resources
which includes a comprehensive list of resources on problem gambling issues,
including an Online Directory of International Certified Gambling Counselors and a
listing of inpatient and residential treatment facilities.
- A player is prohibited from establishing more than one active account through
Wagr;
- Wagr offers players the ability to control their wagering limits, self-limitation,
which includes setting limits on amount of money spent over a period of time,
maximum wager size, and deposit limits. We also offer the ability for a player to take a
cooling-off period. Players are encouraged to use these services if at any time they feel
they are having tendencies towards compulsive gambling. Players may set these limits
directly within the app.
- Players can also self-exclude from wagering on the platform for a minimum of
(12) months if they feel that they have or may be at risk for developing gambling-related
problems. Players may self-exclude directly within the app. Once self-excluded, the
player will be banned from wagering on Wagr’s platform for the requested period.
- Under Tennessee law and regulations, information on the self-excluded player
must be submitted to the Tennessee Sports Wagering Advisory Committee (SWAC) and, if the player selected to self-exclude from all betting platforms within Tennessee, the player will be banned on all sports betting platforms offered within Tennessee and will no longer
receive direct advertising from Tennessee sports betting operators.
- Once the 12-month period or five-year period has expired, the player may seek to
reinstate by submitting a reinstatement form found on the Wagr website.
- Players can also request to close their account through our Customer Service
Department at [email protected] at any time, for any reason and without penalty to the
player. If Wagr becomes aware that the request was for a gambling-related issue, Wagr
will attempt to have the player complete a Self-Exclusion form and will ban the player
and follow the procedures for notification to the appropriate regulatory agency.
Self-Exclusion requests will be processed immediately or as soon as practicable upon
receipt of a Self-Exclusion request.
Reinstatement Form